Customer Help
Our happiness team is always here to assist.
Common purchase queries answered
Orders and Shipping
Delivery schedules vary for different products. After placing your order, we will keep you informed via email. Additionally, feel free to contact us beforehand to inquire about the current lead times.
We recommend setting up an account at this link, or you have the option to create one during the checkout process.
Get in touch with us immediately via phone at 800-336-4403 or through email at Orders@MH-USA.com.
Stay updated by checking your account, or feel free to reach out to us at 800-336-4403 or via email at Orders@MH-USA.com.
Your credit card information is not retained on our files. We don’t have access to it, as it is encrypted through our merchant handler.
We charge tax for purchases shipping to Utah and California.
We only ship to the United States.
If you need to swap an item
Returns and Exchanges
What is Mh-USA’s return policy?
30 Day Guarantee
Return any stock item for any reason within 30 days for a refund, except:
Custom Items
Items marked “non-returnable”
If MH USA or Manufacturer is at fault, MH USA will arrange free return shipping. Otherwise, customer is responsible for return shipping charges. 30% restocking fee will apply.
Return Process:
Submit your return online from the Return Center or call 800-326-4403 for a Return Authorization number.
Write the Return Authorization / Order Number on the outside of the package.
Ship to address package was shipped from.
Refunds processed within 30 day of receipt of item(s).
To obtain the return address, kindly contact us at 800-326-4403 or email Orders@MH-USA.com.
Reach out to us at 800-326-4403 or via email at Orders@MH-USA.com.
Get in touch with us immediately via phone at 800-336-4403 or through email at Orders@MH-USA.com.
Contact us for arrangements at 800-326-4403 or email us at Orders@MH-USA.com.